Refund policy
30 DAY NO QUESTIONS ASKED RETURN POLICY:
You have 30 days from the date of delivery to Return your ring for a full refund back to your original form of payment (see exceptions below). Please note that you must pay to have it shipped back to us. The ring must be in the original condition. Please reuse the shipping materials that you received! They are meant to be reused. Ship your ring to 5495 Cumberland Hwy Chambersburg Pa. 17202. Please include a note with your order number and about the refund.
Exchange Policy:
You may exchange your ring for another size or style with-in 30 days of receiving your ring. Just click this EXCHANGE link and follow the instruction. If you need a ring sizer you can purchase one HERE.
Exchange tips! (If you need it right away)
-
Too big:
- If you shake your hand (like you're waving) and the ring flies off your hand, head HERE and get the plastic ring sizer before processing your exchange.
- If it generally fits (and doesn't fall past your knuckle when you shake your hand) but slides off when you wash your hands, go a half size DOWN.
-
Too small:
- If you can get it over your knuckle but your finger turns red...or blue, go a half size UP.
- Too small:If you can't get it over your knuckle at all, head HERE and get the plastic ring sizer to nail that next size.
Exceptions to this Ring Returns & Exchanges Rule:
- Silicone rings are Final Sale and may NOT be returned or exchanged.
- Promotional items (free silicone band with purchase, free ring sizer, etc) may not be returned.
- ALL ring sizers are final sale and are not eligible for return.
- **PLEASE NOTE: All rings must be in clean, "unworn," and salable condition to be accepted for return or exchange. We reserve the right to charge a damage fee on any rings returned with excessive scratching or other abuse.
