You are covered with our Lifetime Warranty
All of our rings come with a free LIFETIME WARRANTY. If your ring is damaged from normal wearing, we will replace it. We do ask that you pay a small fee to cover the shipping and insurance to send you a new ring. We reserve the right to refuse replacement if your ring is damaged from abuse. We might ask that you send us your broken ring. If we don’t currently have your style in stock, we might offer you a similar style.
Note These Exceptions to the Warranty
The warranty does not cover size changes due to weight loss/gain, scratches or damage incurred due to abuse, abnormal environmental conditions, exposure to harsh chemicals, negligence, use contrary to care instructions, or loss of the ring. Tungsten and Titanium rings are scratch resistant but not scratch proof. Tungsten may break if dropped on hard surfaces or often exposed to harsh chemicals (bleach, Lysol, hand sanitizer). Solid gold does scratch and a simple trip to a local jeweler for a buffing will smooth out your scratches. Gold or colored plating will wear over time but will wear faster if exposed to harsh chemicals. Additionally, engraving of our plated rings weakens the plating, causing chipping.
Also, please be advised that obvious submerged water damage to your wood ring will void your warranty as natural wood rings are not meant to be submerged for long periods of time.
If we suspect that you are abusing the rights granted to you under the warranty or otherwise making a false claim of defect, we reserve the right to void your warranty.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, (I) YOUR PURCHASE IS AT YOUR SOLE RISK; (II) EACH RING IS PURCHASED “AS-IS”; AND (III) WE MAKE NO OTHER WARRANTIES WITH RESPECT TO OUR PRODUCTS, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.
In no case shall Gentlemen’s Bands or any of the employees or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your ownership, wear or use of any product purchased from us, or for any other claim related in any way to your purchase of any product, including any claim for personal injury or death. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. Please email us at: [email protected] to discuss further.